FAQs

General Information

What is the Ballpark District?

The Ballpark District Community Partnership is a nonprofit organization created to manage services within a new 22-block subdistrict of the Downtown San Diego Partnership’s Property and Business Improvement District. This subdistrict represents a collaborative effort with the Downtown Partnership to enhance and tailor services such as cleanliness, safety, and placemaking to meet the unique needs of the Ballpark District’s residents, businesses, and property owners.

What services are provided by the Ballpark District?

The Ballpark District Cleanup Crew handles maintenance, security, landscaping and sidewalk pressure washing within the Ballpark District boundaries. An additional “hospitality” team provides services for extraordinary requests that require specialized procedures and/or equipment.

How do I know if my business or property is in the Ballpark District?

Visit the About page to see maps of the Ballpark District. For specific questions or concerns, please contact Info@BallparkDistrictSD.com or 619-455-1818.

What is changed in terms of services starting July 1?

As of July 1, 2025, a new maintenance, landscaping and sidewalk pressure washing crew – known as the Cleanup Crew – began cleaning with new routes within Ballpark District boundaries. The program operates 7 days per week, approximately 365 days per year. The plan includes an AM and PM maintenance crew, daily cleaning and monitoring of Ballpark District sidewalks from 5 a.m. to 10 p.m. In addition to crews conducting services daily on scheduled routes, a “hospitality” team provides services for extraordinary requests that require specialized procedures and/or equipment.

What is “placemaking” and what does that look like in practice?

Placemaking refers to the improvement, management, and design of public spaces. The Ballpark District Community Partnership continually reviews opportunities to improve the look and feel of the district, including monitored and secured public seating, public art, temporary activations, and more.

How to Get Assistance

How do I submit a service request?

For cleaning and maintenance requests within the Ballpark District, please submit a request through the Clean and Safe App or contact CleanupCrew@BallparkDistrictSD.com.

How will graffiti removal be handled in the Ballpark District?

Graffiti can be reported via the Clean and Safe app or by emailing CleanupCrew@BallparkDistrictSD.com.

Will trash pickup and street sweeping schedules change?

Sidewalk sweeping in the district has increased and trash receptacles are monitored and emptied daily. The City maintains responsibility for street sweeping to ensure storm drain mitigation.

How can I request the sidewalk be power washed or cleaned up?

To request cleaning services, please submit a request through the Clean and Safe App or contact CleanupCrew@BallparkDistrictSD.com.

How do I report an overflowing garbage can?

To request litter control services, please submit a request through the Clean and Safe App or contact CleanupCrew@BallparkDistrictSD.com.

How can I report an unhoused individual causing a disturbance outside of my business or home?

The Downtown San Diego Partnership’s Unhoused Care Team provides unhoused services and outreach within the Ballpark District. Learn more at https://downtownsandiego.org/clean-and-safe/unhoused-care/. The Ballpark District’s Elite Security Patrol can attempt to make contact with an unhoused individual; however, Security Guards/Patrols are unarmed and unauthorized to make arrests and therefore any unsafe or threatening behavior will be referred to law enforcement.

How do I request tree trimming for a specific tree near my property?

To request tree trimming, please submit a request through the Clean and Safe App or contact CleanupCrew@BallparkDistrictSD.com.

How can residents and business owners provide feedback or file complaints?

Residents and business owners may contact the Ballpark District at Info@BallparkDistrictSD.com or at 619-455-1818. The office line is available during regular business hours, and the maintenance and hospitality team are available 24/7 by email at CleanupCrew@BallparkDistrictSD.com.

Will safety escorts to cars still be available? What if I’m in the Ballpark District but my car is in the Gaslamp?

Safe escort requests can be placed via the Clean & Safe app and will be responded to by the Ballpark’s Elite Security Patrol. The Ballpark District Elite Security Patrol operates daily between the hours of 6:30 PM and 3:00 AM.

What types of security services will be provided in the Ballpark District?

The Ballpark District currently contracts with Elite Security to provide daily security services to the Ballpark District community between the hours of 6:30 PM and 3:00 AM.

Will Safety Ambassadors be armed?

Unlike SDPD officers, the Ballpark Elite Security Parol is not armed and cannot make arrests. Security guards are trained to handle and diffuse various situations; however, any unsafe or threatening situations will be referred to law enforcement.

Will there be overlapping services between the Ballpark District and Clean & Safe?

Yes, because the districts have adjoining boundaries, collaboration between the two ensures the most efficient and effective operations.

Will Clean & Safe neighborhood amenities (Big Belly trash bins, dog waste stations, corner planters, etc.) remain in the Ballpark boundary or be replaced with new units?

The previous amenities are available in the area. In addition, new amenities will be added to improve the district’s general profile. For example, a more robust dog waste station program will be implemented to maximize district’s cleanliness.

Will neighborhood walkabouts continue to occur in the Ballpark subdistrict as they do in other parts of Downtown San Diego?

Yes – neighborhood walkabouts are continuing as needed.

Operations & Staffing

Will the staff and security teams be the same people we’re used to seeing?

The Ballpark District employees its own staff and security teams. It is possible that these teams may include individuals who have previously worked in the area.

How will you manage subcontractors and ensure service quality in real time?

The Ballpark District’s management company has extensive experience in subcontractor management and works to ensure all service quality exceeds community expectations.

How will equity be ensured in service distribution across all 22 blocks?

System routes can be found on BallparkDistrictSD.com and are determined to ensure equity of services across the district. Routes are monitored daily by team supervisors. For specific questions or concerns, please contact CleanupCrew@BallparkDistrictSD.com or at 619-455-1818

How will this new entity coordinate with city departments on things like public safety and sanitation?

We are capitalizing on existing relationships with the San Diego Police Department, San Diego Policing, Public Works and other groups to ensure optimal coverage of public safety and sanitation.

Will there be any change in pressure-washing coverage/frequency in the Ballpark District?

Power washing is completed consistently and frequently throughout the district. System routes can be found on BallparkDistrictSD.com. For specific questions or concerns, please contact Info@BallparkDistrictSD.com or 619-455-1818.

What is the schedule for tree trimming in the Ballpark District?

Tree trimming is completed as needed. Proper trimming allows trees to grow with minimal maintenance requirements.

How can I stay informed or get involved in future decisions that affect the Ballpark District?

The Ballpark District Community Partnership Board of Directors plans to have an e-mail newsletter released monthly detailing future involvement opportunities.

Governance

Who oversees the Ballpark District?

The Ballpark District Community Partnership is governed by a Board of Directors. The BDCP Board of Directors consists of representatives from the Padres, SDG&E, Cisterra and other major property owners.

How is the Ballpark District funded?

The funds supporting the subdistrict were approved by the City Council and by downtown property owners, with over 75 percent approval, when the Downtown PBID was renewed earlier this year. It is important to note that the renewal included assessment increases across all of downtown, and these increases would have taken place regardless of the Ballpark District’s formation. The 5 to 7 percent annual increase reflects standard cost escalations built into the Management District Plan to account for inflation and rising costs of services such as labor, materials, and equipment. These increases were approved as part of the PBID renewal earlier this year and apply across all of downtown, not just the Ballpark District. The Ballpark District Community Partnership is committed to full transparency and accountability in how assessment funds are used.

What oversight will the Ballpark District Community Partnership Board have over public funds?

The Ballpark District Community Partnership Board oversees the subdistrict’s budget and operations to ensure that assessment funds are used solely for the benefit of the district. The Board works closely with the Downtown San Diego Partnership to align with broader PBID requirements and provides financial reports and regular updates to ensure accountability and transparency for property owners.

Will property owners or residents have a say in district governance moving forward?

While the Ballpark District Community Partnership Board is made up of key stakeholders, there is a strong commitment to listening to property owners and residents. The Board is open to feedback and will provide clear opportunities for the community to share input and raise questions.

Will my property assessment go up because of this change?

No. The creation of the Ballpark District subdistrict does not impose any new or additional assessments. The funds supporting the subdistrict were approved by the City Council and by downtown property owners, with over 75% approval, when the Downtown PBID was renewed earlier this year. It is important to note that the renewal included assessment increases across all of downtown, and these increases would have taken place regardless of the Ballpark District’s formation. The Ballpark District Community Partnership does not have the authority to increase assessments on its own. There are also annual adjustments tied to inflation, as outlined in the Downtown Partnership’s Management District Plan, to ensure services remain at a high standard without unexpected shortfalls.

How is the Ballpark District’s budget allocated?

Consistent with the property owner-approved PBID Management District Plan, services are allocated as follows:
- Cleaning, Beautification and Placemaking: 52.16%
- Community Stability and Hospitality: 29.5%
- Program Management: 14.39%
- Contingency: 2.11%
- City Administration: 1.844

How will City oversight of the new Ballpark Subdistrict compare to the oversight of the existing Downtown PBID?

City oversight of the new subdistrict follows the same standards and requirements as the existing Downtown PBID. The Ballpark District reports directly to the Downtown San Diego Partnership PBID, which is responsible for ensuring compliance with performance, financial reporting, and regulatory obligations. This means the Ballpark District remains fully under the umbrella of the broader PBID structure, subject to the same public accountability, oversight processes, and transparency as the rest of downtown.

How were the boundaries of the Ballpark District determined?

The Ballpark District is referenced in the City’s municipal code, which served as the foundation for defining the subdistrict boundaries. From there, adjustments were made to include the Imperial Avenue corridor, which serves as a major entrance to the district and is one of the most challenging areas in the city in terms of cleanliness and safety needs. Additionally, key properties and buildings were included based on their importance to the future vision and development of the district. The goal was to create a boundary that supports meaningful transformation and ensures the Ballpark District can thrive as a cohesive and vibrant area.

District Transition

Why is the Ballpark District being separated from Clean & Safe?

The Ballpark District is a unique part of downtown, unlike any other area, because of Petco Park and the steady stream of games, events and visitors it draws. Separating it into its own subdistrict allows services to be tailored specifically to the district’s distinctive needs for the benefit of residents, businesses, and property owners. The goal is to take the area to the next level by delivering customized maintenance, safety, and placemaking efforts that elevate it as a world-class destination. While the Ballpark District has its own management, it remains under the umbrella of the Downtown San Diego Partnership and works closely with Clean and Safe to ensure a smooth transition and coordinated services when needed.

Who authorized the creation of this new subdistrict?

The creation of the Ballpark District subdistrict was authorized as part of the Downtown Property & Business Improvement District (PBID) renewal process and is outlined in the PBID Management District Plan and other governing documents. It was formally approved by the Board of the Downtown San Diego Partnership, which oversees the PBID.

Have Questions?
Find Answers here!

Ballpark District Community Partnership Documents, Contracts and Financials

Corporate Documents

Organizational Chart

Corporate Financials

Employment Opportunities

General Information

How to Get Assistance

Operations & Staffing

Governance

District Transition

Ready to elevate your next event? Contact us now to unlock bespoke event management solutions tailored to your needs

Have Questions?Find Answers here!

Ballpark District Community Partnership Documents, Contracts and Financials

Corporate Documents

Organizational Chart

Corporate Financials

Employment Opportunities

General Information

What is the Ballpark District?

What services are provided by the Ballpark District?

How do I know if my business or property is in the Ballpark District?

What is changed in terms of services starting July 1?

What is “placemaking” and what does that look like in practice?

How to Get Assistance

How do I submit a service request?

How will graffiti removal be handled in the Ballpark District?

Will trash pickup and street sweeping schedules change?

How can I request the sidewalk be power washed or cleaned up?

How do I report an overflowing garbage can?

How can I report an unhoused individual causing a disturbance outside of my business or home?

How do I request tree trimming for a specific tree near my property?

How can residents and business owners provide feedback or file complaints?

Will safety escorts to cars still be available? What if I’m in the Ballpark District but my car is in the Gaslamp?

What types of security services will be provided in the Ballpark District?

Will Safety Ambassadors be armed?

Will there be overlapping services between the Ballpark District and Clean & Safe?

Will Clean & Safe neighborhood amenities (Big Belly trash bins, dog waste stations, corner planters, etc.) remain in the Ballpark boundary or be replaced with new units?

Will neighborhood walkabouts continue to occur in the Ballpark subdistrict as they do in other parts of Downtown San Diego?

Operations & Staffing

Will the staff and security teams be the same people we’re used to seeing?

How will you manage subcontractors and ensure service quality in real time?

How will equity be ensured in service distribution across all 22 blocks?

How will this new entity coordinate with city departments on things like public safety and sanitation?

Will there be any change in pressure-washing coverage/frequency in the Ballpark District?

What is the schedule for tree trimming in the Ballpark District?

How can I stay informed or get involved in future decisions that affect the Ballpark District?

Governance

Who oversees the Ballpark District?

How is the Ballpark District funded?

What oversight will the Ballpark District Community Partnership Board have over public funds?

Will property owners or residents have a say in district governance moving forward?

Will my property assessment go up because of this change?

How is the Ballpark District’s budget allocated?

How will City oversight of the new Ballpark Subdistrict compare to the oversight of the existing Downtown PBID?

How were the boundaries of the Ballpark District determined?

District Transition

Why is the Ballpark District being separated from Clean & Safe?

Who authorized the creation of this new subdistrict?

Ready to elevate your next event? Contact us now to unlock bespoke event management solutions tailored to your needs

Have Questions?
Find Answers here!